ICT Orientation
This session introduces you to the essential tools, systems, and best practices in using information and communication technology in our facility. You’ll learn how to access our platforms, use communication tools effectively, maintain digital security, and understand the SDCC’s ICT policies. Our goal is to ensure you’re confident and capable in using technology to support your learning, collaboration, and productivity.
THE CREW
Our dedicated ICT Crew is here to support your digital needs and ensure smooth tech operations throughout your journey with SDCC.
A tech enthusiast with a keen eye for troubleshooting and system management. Ensures that our network and systems run efficiently and securely.
Known for his problem-solving skills and hands-on support, your go-to person for quick fixes and security.
Specializes in user support and communication tools. Helps ensure everyone stays connected and confident using our digital platforms.
Specializes in user support and communication tools. Helps ensure everyone stays connected and confident using our digital platforms.
A tech enthusiast with a keen eye for troubleshooting and system management. Ensures that our network and systems run efficiently and securely.
Known for his problem-solving skills and hands-on support, your go-to person for quick fixes and security.
Known for his problem-solving skills and hands-on support, your go-to person for quick fixes and security.
Specializes in user support and communication tools. Helps ensure everyone stays connected and confident using our digital platforms.
A tech enthusiast with a keen eye for troubleshooting and system management. Ensures that our network and systems run efficiently and securely.
HAVE A QUESTION?
Solution: Slow performance can be caused by various factors, such as too many startup programs, lack of disk space, or a fragmented hard drive. Begin by disabling unnecessary startup programs and performing a disk cleanup to free up space. Additionally, optimize storage by using the built-in disk defragmenter (for traditional hard drives) or TRIM command (for solid-state drives).
Solution: Start by checking your network cables and router to ensure everything is properly connected. Restart the router and modem to resolve temporary connectivity glitches. If you are using Wi-Fi, ensure you have the correct network password. If the issue persists, try updating your network adapter drivers or contacting your internet service provider.
Solution: Press “Ctrl + Alt + Delete” (or “Cmd + Option + Esc” on Mac) to open the Task Manager and force quit the unresponsive application. Check for any pending updates or reinstall the program if the problem continues.
Solution: Ensure the printer is powered on and connected to the computer. Check for any error messages on the printer display. Reinstall the printer drivers or update them if required. If the printer is connected via a network, verify the network settings.
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